Last night, as I headed to a friend's house for the evening, I came to a McDonalds drive-thru. Hm, I thought, I could do with a burger to keep me going.
Being on my bike, I decided to use the drive-thru part, rather than locking my bike to the railings (no cycle rack) and walking in. As I came to the order hatch the boy there told me that the manager had just told him not to serve me.
Company Policy. No cyclists on the drive-thru.
I was livid. I told the boy it was stupid. He agreed, but said he still could not serve me.
So, I locked my bike to the railings (no cycle rack) and stood in line until I could get the manager. He told me that it was Company Policy, for insurance reasons.
He could/would say no more than that.
I told him that in an age where we should be encouraging environmentally friendly forms of transport it was outrageous that a cyclist could not use a drive-thru. There is even a designated cycle route going straight past the place! It is a long time since I have been this angry, my blood was pumping so hard I had a twitch in one foot!
With a final "Outrageous!" I turned and stormed out. They could keep their burger!
This morning I emailed the biggest newspaper in the country with my story. Who knows, if the news is quiet over the next day or so...